Store Policies & Terms of Use

Store Policies & Terms of Use

Your Statutory rights are not affected by any of the following store policies.

Acceptance of Store Policies & Terms of Use:
The use of eshop.house-of-light.gr and the provided files, material and information requires full acceptance of the hereby given store policies and terms of use which the user is hereby asked to carefully read and accept in order to keep on using this site. Using this site and provided services presupposes full acceptance of our store policies and terms of use. In case the user does not fully agree he is herby requested to not use any page or part of this website. We may change without further notice our store policies and terms of use. All users are obliged to inform themselves and fully agree if use of this site is intended.


Limitation of Liability:
The use of the electronic store eshop.house-of-light.gr is done on the visitors own risk and solely with his free will. No liability can be reclaimed whatsoever concerning any damage, injury or harm of any kind that may directly or indirectly result from the given information, photos, symbols, material in general or from the provided products such as meditations, teachings etc.
At no point there is being given any kind of advice whatsoever to do or not do anything especially in terms of health care and cures. All use of the provided material and further actions are made by free choice of the visitor. We do not make diagnosis in the medical sense, nor do we direct anyone to do or refrain from doing something in this regard. All provided health and self-awareness material and sessions do not substitute the visit to a health professional, medical doctor or psychologist and are regarded only as supplemental means for a better overall wellbeing. 
The House of Light is also not liable for any kind of material in digital or physical form being sent to us without prior agreement. In these cases we may use material for information and teaching purposes via our website.


Copyrights:
All House of Light digital files as well as posted articles, texts, photos etc. are the property of and are copyrighted to the House of Light - alexandros m. pfaff, human being, and are therefore for personal use only and not to be reproduced, copied or distributed without written permission.
We do, however, approve a non-commercial use of articles, texts, photos etc. if a proper credit line is included for all physical material, and a proper credit line with hyperlink to the specific page in our website for all web use. The credit line should read as follows:

copyright ©2017 the House of Light, eshop.house-of-light.gr/…

This permission does apply only to posted material NOT to downloadable audio files! It also does not mean transfer of copyrights to any user and is only an action of good will from the House of Light for spreading news and information that may be of global interest. This permission does also not apply to material that is copyrighted to others. In these cases please contact the legal copyright holders directly via the provided link. We count on your integrity!


Hyperlinks (Links):
Links to other websites, webpages, blogs etc. do not necessarily imply our consent to the provided material in those webspaces. All visitors may follow by free will and choice on their own risk the provided links.


Ordering Online & Payment Methods:
Ordering Online with us is safe and secure! To make payments, we accept Paypal, Mastercard and Visa. If you would like to pay via wire transfer, Western Union or any other medium, please contact our office at info[at]house-of-light.gr and we will be happy to assist you.
Your electronic download files can be accessed immediately upon payment via a link provided in your order confirmation email as well as through accessing your account. Please not that all downloadable files are available for a period of three days with a maximum of three tries. In case you may have any trouble with downloading your files, please contact us at info[at]house-of-light.gr


Prices:
Our products and files are charged at the price shown on the product pages on the date the customer places the order and are inclusive of VAT (value added tax) for all costumers.
 

Quality Guarantee:
All products are carefully chosen, inspected and/or produced to maintain the highest possible quality standards. For all products the legal guarantee times are applicable.
 

Return & Refund Policy:
No digital material can be returned or refunded. All orders are final! CDs are also nonrefundable. Other products such as divining rods, or the RAC Raycleaner® are refundable with a full money-back guarantee, 2 weeks for the rods or other products, 6 weeks for the RAC Raycleaner®.
 

Shipping & Handling Costs:
All shipping and handling costs are charged on the client. In case of returns there may be a small handling fee applicable. Please contact us beforehand. All items are shipped with Post as registered letter or parcel. The risk of shipping holds the client. In case the client prefers shipping via courier with full insurance, they shall contact us in order to choose the most convenient company. (Please note, that ther has never been any case of items being damaged or lost via Post shipping!)
 

Payment Methods for Sessions:
Before any session the customer agrees to the type and fee of the session either via email or by directly booking the chosen session through the eshop.
Remote Sessions, Phone or Internet Sessions: The full amount of the session is paid beforehand.
Sessions in situ: Advance Payment: Before each session the client has to make an advance payment of at least half of the session amount. The rest payment is being done before the session itself.
Cancellations: Cancellations are accepted until 24 hours before the session with full refund of the advance payment.
For cancellations less than 24 hours until 2 hours before the session, no refund can be reclaimed.
For cancellations less than 2 hours before the session or no show, the client is charged with the full session amount.
In the very rare case of cancellation from our part the client can choose between refund or keeping the advance payment for a later date.

Payment Methods for Seminars, Workshops & Events:
For booking their seat the client may either book via email and a money order or directly via booking the chosen seminar or workshop through the eshop.
Advance payment: All participants have to make their advance payment within the given deadline to secure their seat. The rest payment is being done at the first day of the seminar or workshop.
Cancellations: Cancellations are accepted until more than 3 weeks before the seminar or workshop with full refund of the advance payment. For cancellations from 3 weeks and less before the event, no refund can be reclaimed.

For seminars and workshop provided in other locations in Greece or abroad, refund of the advance payment is given only 30 days before the event. For cancellations less than 30 days before the event, no refund can be reclaimed.
In case of cancellation from our part the client can choose between refund or keeping the advance payment for a later date.
 

Privacy Information:
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site. We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information. Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information and you don't have to re-enter it each time you visit our site. Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system. This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites. Our site uses an order form for customers to request information, products, and services.

 

Bank connection:

Postbank Hannover

SWIFT/BIC: PBNKDEFF
IBAN: DE62250100300806970305

Contact via email: info[at]house-of-light[dot]gr